Law firms waste 30-40% of marketing spend on leads that never convert. Partners spend billable hours on intake calls, case chasing, and administrative work that could be done at 1/3 the cost.
We operate as your 24/7 intake department. Every lead is answered within 2 minutes, qualified against your criteria, and scheduled with the right attorney. You only talk to qualified prospects ready to retain.
We combine healthcare-level operational rigor with legal industry expertise. Our intake specialists are trained in legal ethics, case evaluation, and client psychology. We don't just answer phones - we build your pipeline.
Comprehensive operational support designed specifically for your industry
High-touch operational rigor ensures every lead is captured, qualified, and converted
Manage the administrative burden so attorneys focus on the law
Systematic approach to moving prospects through your funnel
Streamlined case file organization and retrieval
Close the loop on your marketing spend
Differentiate through exceptional service
A proven methodology for seamless integration and rapid results
We map your ideal client profile and design qualification workflows that filter for high-value cases.
Our intake specialists complete 40 hours of training on your practice areas, firm culture, and case criteria.
We connect with your CRM, phone system, and case management software for seamless data flow.
We begin answering calls, with daily reports and weekly calibration sessions to optimize conversion.
A/B test scripts, follow-up timing, and qualification criteria to continuously improve conversion rates.
See how we've helped businesses like yours transform their operations
Firm was spending $80k/month on Google Ads but only converting 8% of leads. Partners were spending 20+ hours/week on intake calls, pulling them away from active cases.
We implemented 24/7 live intake, trained specialists on case qualification, and built automated nurture sequences for non-immediate cases.
We don't do general BPO. Every process is designed specifically for law firm intake and case management.
Our team is certified in legal ethics and client confidentiality requirements.
We guarantee to increase your conversion rate or you don't pay.
We work with Clio, MyCase, PracticePanther, Filevine, and all major legal CRMs.
Everything you need to know about working with us
All intake specialists complete certified training on ABA rules, state bar regulations, and ethical advertising guidelines. We never provide legal advice - only factual information and case qualification.
We specialize in personal injury, mass tort, medical malpractice, employment law, and class actions. Our team has experience with contingency fee, hourly, and hybrid billing models.
We maintain a diverse team with fluent Spanish, Mandarin, Korean, and Vietnamese speakers. For other languages, we use certified legal interpreters to ensure accurate communication.
We offer flat monthly packages based on call volume, or performance-based pricing tied to conversion rates. Both options include full transparency on all calls and data.
Join the 100+ businesses that have scaled with our operational expertise